Resource fields
| Field Name | Data Type | Is Nullable | Description |
|---|---|---|---|
id | UUID | No | |
name | String | No | |
distribution | String enum | No | Can be TEMPLATE, TRIGGER or MODAL |
integration_id | Integration ID | No | |
is_archived | Boolean | No | |
created_at | Date | No | |
updated_at | Date | No | |
ticket_link | String | No | Template URL for the associated ticket with <TICKET_ID> placeholder. |
questions | Question Object[] | No |
Question object
| Field Name | Data Type | Is Nullable | Description |
|---|---|---|---|
question_id | Question ID | No | |
position | Integer | No | |
is_required | Boolean | No | |
is_active | Boolean | No | false indicates the question was removed/archived from the survey. |
archived_at | Date | Yes | Date indicates the question was removed/archived from the survey. |
is_main | Boolean | No | For internal use only. |
sentiment_order | asc / desc | Yes | indicates sort only for scale question answers as CSAT2 and CSAT3 |